Symptomps

After conversion of a CT to VM the home directory of the VM (/vz/vmprivate/<VM_UUID>/) will look like this:

[root@vhs-node1 ~]# ls -l /vz/vmprivate/7442ebdd-f93d-4305-bc60-1dc19e5b3485/ 
total 3496
-rwx------ 1 root root 387072 Feb 27 21:31 cloud-config.iso
-rwx------ 1 root root 19076 Feb 27 21:32 config.pvs
-rwx------ 1 root root 19076 Feb 27 21:32 config.pvs.backup
-rwx------ 1 root root 3145736 Feb 27 21:30 harddisk.hdd
drwx------ 1 root root 0 Feb 27 21:30 hdd0
[root@vhs-node1 ~]#

Also the image path for the VM will end with ".../hdd0/root.hdd" :

[root@vhs-node1 ~]# prlctl list -if 7442ebdd-f93d-4305-bc60-1dc19e5b3485 | grep hdd
Boot order: hdd0 net0 cdrom0 cdrom1 
hdd0 (+) scsi:0 image='/vz/vmprivate/7442ebdd-f93d-4305-bc60-1dc19e5b3485/hdd0/root.hdd' type='expanded' 13313Mb state=connected subtype=virtio-scsi serial=9635d0dbd9804e2a99c1
[root@vhs-node1 ~]#

Creating a backup for such VM will result in a bad backup. If you try to restore this backup the VM will be left without disk image and will be unusable:

[root@vhs-node1 ~]# prlctl restore C2V_AL9 
WARNING: You are using a deprecated CLI component that won't be installed by default in the next major release. Please use virsh instead
Restore the VM {7442ebdd-f93d-4305-bc60-1dc19e5b3485}
The VM has been restored.
[root@vhs-node1 ~]# ls -l /vz/vmprivate/7442ebdd-f93d-4305-bc60-1dc19e5b3485/ 
total 40
-rwx------ 1 root root 19262 Feb 27 21:41 config.pvs
-rwx------ 1 root root 19262 Feb 27 21:41 config.pvs.backup
[root@vhs-node1 ~]# 

Resolution:

1. (Be careful with this step! You can just rename if you want) Stop the VM and delete the /vz/vmprivate/<UUID>/harddisk.hdd file

rm -rf /vz/vmprivate/<UUID>/harddisk.hdd

2. Copy the /vz/vmprivate/<UUID>/hdd0/root.hdd file directly to the home directory of the VM /vz/vmprivate/<UUID>/ and rename to harddisk.hdd

cp /vz/vmprivate/<UUID>/hdd0/root.hdd /vz/vmprivate/<UUID>/harddisk.hdd

3. (Again, be careful what you are deleting. You can just rename) Remove the hdd0 directory from the home VM dir:

cd /vz/vmprivate/<UUID>/
rm -rf hdd0/

4. Change the hdd setting for the VM using:

prlctl set <VM_NAME> --device-set hdd0 --image=/vz/vmprivate/<UUID>/harddisk.hdd

After this is done the VM will use /vz/vmprivate/<UUID>/harddisk.hdd file for it's disk image. After you create a backup for this VM it will be restored correctly.

Cause:

The reason is a bug PSBM-160732