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Welcome to our Support Portal!
Navigate through our comprehensive Knowledge Base and product documentation to swiftly find solutions to your inquiries. If you encounter challenges and can't locate the information you seek, our dedicated Technical Support team is poised to assist you.
Portal Access Information
This portal is for paying customers with on-premises installations or Virtuozzo Hybrid Cloud (VHC). Access information is provided during the onboarding process.
If you are an end-customer using Virtuozzo products hosted by one of our local service providers, please reach out to their support team directly for assistance. If the service provider requires additional help, they will escalate the issue to us on your behalf.
Facing difficulties signing in to the support portal? Reach out to us at support-portal-issues@virtuozzo.com, and we'll promptly address your concerns.
For those new to Virtuozzo support, we recommend acquainting yourself with our Virtuozzo Support Welcome Guide for a seamless experience.
Virtuozzo Hybrid Cloud
IaaS, PaaS, Storage and other services in one productIaaS and Hosting products
Hybrid Server, Hybrid Infrastructure, StorageVirtuozzo Application Platform products
Jelastic, DevOps Automation, Wordpress, Multi-Cloud- Product documentation for users Official product guides for users
- Product documentation for administrators Official product guides for administrators
- Platform CLI overview Command-line interface guide
- Public API for developers Public API guides for developers
- Private API for cluster administrators Private API guides for cluster administrators
- Product lifecycle policy End of maintenance and end of life dates for PaaS products
IaaS (OnApp) products
OnApp Core, VMware, CDN- Product documentation Official product documentation
- Downloads Downloading instructions for PHP Wrapper, Ubersmith, Old versions of WHMCS modules, Patches
- Product lifecycle policy Discover when product version will reach end of maintenance, end of support thresholds
- Feature request Submit your feature requests for Virtuozzo Iaas (OnApp) products
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Categories
Articles
- General Guides, announcements, frequently asked questions and more.
- Virtuozzo Hybrid Infrastructure Articles related to Virtuozzo Hybrid Infrastructure product
- Virtuozzo Hybrid Server All articles related to Virtuozzo Hybrid Server product
- Virtuozzo Application Platform (Jelastic) All articles related to Virtuozzo Application Platform product (formerly Jelastic) Note: Most articles visible only ...
- Virtuozzo Cloud Platform (OnApp) All articles related to Virtuozzo Cloud Platform (formerly OnApp).