Welcome to our Support Portal!
Navigate through our comprehensive Knowledge Base and product documentation to swiftly find solutions to your inquiries. If you encounter challenges and can't locate the information you seek, our dedicated Technical Support team is poised to assist you.
Facing difficulties signing in to the support portal? Reach out to us at firstname.lastname@example.org, and we'll promptly address your concerns.
For those new to Virtuozzo support, we recommend acquainting yourself with our Virtuozzo Support Welcome Guide for a seamless experience.
Virtuozzo Hybrid CloudIaaS, PaaS, Storage and other services in one product
IaaS and Hosting productsHybrid Server, Hybrid Infrastructure, Storage
Virtuozzo Application Platform productsJelastic, DevOps Automation, Wordpress, Multi-Cloud
- Product documentation for users Official product guides for users
- Product documentation for administrators Official product guides for administrators
- Platform CLI overview Command-line interface guide
- Public API for developers Public API guides for developers
- Private API for cluster administrators Private API guides for cluster administrators
- Product lifecycle policy End of maintenance and end of life dates for PaaS products
IaaS (OnApp) productsOnApp Core, VMware, CDN
- Product documentation Official product documentation
- Downloads Downloading instructions for PHP Wrapper, Ubersmith, Old versions of WHMCS modules, Patches
- Product lifecycle policy Discover when product version will reach end of maintenance, end of support thresholds
- Feature request Submit your feature requests for Virtuozzo Iaas (OnApp) products
- How to escalate a ticket to support management?
- How to submit credentials to support?
- How-to Guide: support portal and ticketing system
- Changes to Virtuozzo Support ticket system FAQ
- How to upload files to Virtuozzo SFTP server
- [HOWTO] Set/reset password of a VM by having cloud-init installed
- How to free a stuck "releasing" disk task
- Windows Server 2019/2022 VMs gets to the recovery mode after reboot
- Cannot create bridge interface (VLAN) longer than 15 characters
- General Guides, announcements, frequently asked questions and more.
- Virtuozzo Hybrid Infrastructure Articles related to Virtuozzo Hybrid Infrastructure product
- Virtuozzo Hybrid Server All articles related to Virtuozzo Hybrid Server product
- Virtuozzo Application Platform (Jelastic) All articles related to Virtuozzo Application Platform product (formerly Jelastic) Note: Most articles visible only ...
- Virtuozzo Cloud Platform (OnApp) All articles related to Virtuozzo Cloud Platform (formerly OnApp).
Be ready to provide your company name and your e-mail to support representative for identification
- +1 888 876 8666
- +44 20 3318 5364
- +49 893 704 0141
- +60 18 008 04940 (Toll-free)
- +60 37 890 0858