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  1. Virtuozzo Technical Support
  2. General
  3. Guides & FAQ

Guides & FAQ

  • How to escalate a ticket to support management?
  • How to submit credentials to support?
  • How-to Guide: support portal and ticketing system
  • Changes to Virtuozzo Support ticket system FAQ
  • How to upload files to Virtuozzo SFTP server
  • Why does VHI Customer Virtuozzo self service panel show VM volumes as HDD instead of NVMe
  • [HOWTO] Overcome issue with VHI update failed with message : "third-party RPM packages that should be removed before the upgrade"
  • [HOWTO] How to transfer volume between two independant VHI cluster
  • [HOWTO] Configuring a health monitor for your VHI load balancer
  • Nodes with AMD Epyc Rome CPU and Mellanox NIC reboot unexpectedly OR you receive warning/error during update to VHI 6.0 requesting you to apply KB: https://virtuozzo.my.site.com/s/article/000018133
  • [HOWTO] How enable Windows Ntboolog on Windows Server 2019
  • [HOWTO] Virtuozzo Hybrid Infrastructure: How to run storage behind HAProxy
  • [HOWTO] How to do a local offline backup of a volume created from a snapshot.
  • VHI 6.0 update in case of Nvidia Virtual GPU drivers installed
  • [HOWTO] Remove stuck "prlctl start" processes
  • [HOWTO] Preparing a Windows Boot Volume to create a VHI Image Template.
  • How to add Virtuozzo IP addresses to filters
  • Issue with WHMCS Module in Virtuozzo Products
  • Using ALT+SYSRQ Keyboard Sequences
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